Forwarding Phone Number

Forwarding All Phone Numbers
Forwarding Individual Phone Number/Main Line

Forwarding All Phone Numbers

1. Open your browser and visit this URL, http://commportal.sotelsystems.com/
   
   
2. Enter your login credentials for phone number (trunk number) and password
   Note: If you don't have this information with you, please send an email to support to request for this. 
   
   
3. Click 'Login' button
4. As soon as you login, you will see a page as shown below:
   
   
   
5. Click on 'Forwarding' button
6. Tick the box for 'Forward calls to my PBX immediately'
   
   
   
   
7. Enter the phone number for the 'Forward calls to' field
8. Click 'Apply' button

Forwarding Individual Phone Number/Main Line

1. Open your browser and visit this URL, http://commportal.sotelsystems.com/
   
   
   
2. Enter your login credentials for phone number (trunk number) and password
   Note: If you don't have this information with you, please send an email to support to request for this. 
   
   
3. Click 'Login' button
4. As soon as you login, you will see a page as shown below:
   
   
   
5. Click on 'Direct Dialing' button under 'Your Services' section
6. Select a phone number in the 'Lines in range' dropdown list
   
   
   
   
7. The phone number will reappear below and will give you option to do something to it.
8. Click on 'Actions' dropdown list and select 'View Individual Settings'
   
   
   
   
9. A new window will appear, click on 'Go to Call Manager' button
   
   
   
   
10. In the next page, click on 'Forwarding' button
    
    
    
    
11. Tick the box for 'Forward calls immediately'
    
    
    
    
12. And Enter the destination phone number for 'Forward calls to' field
13. Click 'Apply' button
14. Click 'Close' button